PaleRider
02-07-2004, 17:35
I've been with single point for over a year and recently upgraded my phone for a 6600.
I was told that that they could give me a discount on a brand new phone, costing me 100, or i could have one that has been sent back (packaged and unused but by law, no longer new as it had been sent out) for 60. Being a student, all the money i can save the better, so i went for the the £60 job.
I recieved the phone about a week later, only to find that the phone would not except my sim card. I phoned up single point and told them my problem. They said that my sim card was old and a new one would have too be sent out (live of course, knocking my old sim card out of service, meaning i had to phone up to get the old one re-instated). Another week later, and i recieved my new sim card, but still the phone would not except the card. Back on the phone to single point. This time they told me that there had been a mix up and that a vodaphone 6600 had been sent instead of the 02. They couldn't send me anougher one because the phone was out of stock, so they sent me to phones for u to get it unblocked. Simple right....WRONG..the people in the shop said that they couldn't unblock the phone, the same story in the o2 store and the same in every phone shop i went to.
Back on the phone to them again.......this time they decided that they would send the unlocking code out to me....but it would take another week.
I've waited over a month for them to get the god damb phone in stock, and now all this hassel.
Single point are pretty usless..................
I was told that that they could give me a discount on a brand new phone, costing me 100, or i could have one that has been sent back (packaged and unused but by law, no longer new as it had been sent out) for 60. Being a student, all the money i can save the better, so i went for the the £60 job.
I recieved the phone about a week later, only to find that the phone would not except my sim card. I phoned up single point and told them my problem. They said that my sim card was old and a new one would have too be sent out (live of course, knocking my old sim card out of service, meaning i had to phone up to get the old one re-instated). Another week later, and i recieved my new sim card, but still the phone would not except the card. Back on the phone to single point. This time they told me that there had been a mix up and that a vodaphone 6600 had been sent instead of the 02. They couldn't send me anougher one because the phone was out of stock, so they sent me to phones for u to get it unblocked. Simple right....WRONG..the people in the shop said that they couldn't unblock the phone, the same story in the o2 store and the same in every phone shop i went to.
Back on the phone to them again.......this time they decided that they would send the unlocking code out to me....but it would take another week.
I've waited over a month for them to get the god damb phone in stock, and now all this hassel.
Single point are pretty usless..................