hotmail on WAP

[Junaid]

i use GPRS to access WAP. a couple of months ago i started reading my hotmail on my 7210 phone. i went on holiday for a month and when i returned i found i could no longer access my email this way. when you choose to log in, you're asked to choose the email address type (i.e. @hotmail.com, @msn.com or another email address). on selecting my email type (i.e. @msn.com) the page refreshes and i cannot proceed any further and subsequent attempts to select email type lead to the page refreshing again. is this a problem with my phone or with the msn site??
please can anyone advise as to how i can continue to read my email on my 'phone, as i have limited access to my PC.

many thanks in advance for your help

[Junaid]

forgot to mention, i am on the Orange network (UK). don't know if this makes a difference or not.

[krug3r]

Can you access other sites on your phone, is Hotmail the only one playing up.

[Junaid]

yes. all the other sites i use are still working without any problems. (except the o2.co.uk site which has always been a buggy nightmare.)

[krug3r]

Sounds like the MSN site then, have they changed anything on their site like login details etc... or connection specific details that you need to add to the phone. Take a look on the MSN site at the following location for the Orange sign up porcess and also to contact their support department who may be able to shed some more light on this.

http://www.msn.co.uk/msnmobile/orange/signup/

[Junaid]

i've already tried this link. this is for the email by txt service. not the WAP service.

[Junaid]

Hello Junaid,

Thank you for writing to MSN Mobile about your difficulty with accessing msn service on your device.

Kindly reply to this message and provide us the following details in order to assist with your concern:

-Your device's number
-Your country
-The URL or wapsite address you are trying to access
-Name and Version of the browser of your device
-The detailed steps of what you did (did you encounter error messages; if yes, kindly cite the exact wording)
Also if there is other and additional information that you feel is relevant and want to be address about, please let us know.

We apologize for the inconvenience you’ve experienced and we look forward to investigating and resolving your concern.

Sincerely,

Emer
MSN Mobile Customer Support

have just replied to this. will let you know what they say.

[omzy]

Junaid, i've been having the same problems with my Nokia 6610 (i live in the States - using Tmobile)..

I just can't sign-in. I also wrote to MSN Mobile's staff almost 3times now (i was asked similar questions that u were asked - i believe i also got the same staff member that replied to u).

They haven't been able to help me yet and keep telling me that either my phone is outdated (!?!?! its a 6610!) or that my WAP version is incompatible.. i don't know what the prob is but i'm in desperate need of help..

u got any ideas yet?!

[Daedalus]

hate to burst your bubble mate, but the 6610 IS outdated ;)

[Miggidy]

I have a Nokia 6820 with xhtml browser and I have the exact same problem. In Australia on Optus.

[popuptoaster]

dunno if its relevant, but with hotmail, you have to sign in once every 30 days or your account gets suspended.

[Gecko]

Once you enter your email address hit options then go to NEXT, this'll bring up the next screen. The when you enter your password you have to open options again and hit SUBMIT.

Hope this helps...

Gecko