New Service Provider Poll

[krug3r]

Who do you rate as the best Service Provider, customer service, pricing etc etc...

If you want more options just let me know..

[krug3r]

I went for Vodafone, as I've only ever used them and O2 and I hate O2 their customer service is terrible.

[Daedalus]

i went for O2, simply because i'm not best please with Orange right now. I applied for their Online Account Access on their website, and they said they'd send me a letter in 5-10 days with an authorisation code, and sure enough they did. But thats when it alll started. 4 days after I got the letter I went to the website to enter the code. I put in my account number and then the auth code and it said it was wrong and I had 2 attempts remaining. So i put it in EXACTLY right 2 more times and it blocked my access, saying I'd have to call Orange Internet Services from my phone to have the restriction lifted.... AT 50P a MINUTE! of my own money, for something that was their fault!!!
And then, the next day i got another letter, just the same as the first but with a different code. And then again a couple of days later and a FOURTH time a couple of days after that! Other than that, and the lack of GPRS or MMS for the first 2 1/2 weeks their ok, but O2 are much faster and more reliable in my eyes.

[nick]

o2 for me.

Bloody useless at answering e-mails etc. but other than that I have never had any problem with them.

[tayyab]

orange is too expensive i prefer o2 with the 300 free txts tariff

[diesel57]

O2 is getting 75% of the vote up to now and have to say i agree lol probably cause i`ve never used any other network :suprise: but there offers seem very good to me (espcially the online tariffs) although there customers service is c**p,seems to be hard to get a service provider with a good customers service nowa days :conf:

[flyingflea]

I applied for their Online Account Access on their website, and they said they'd send me a letter in 5-10 days with an authorisation code, and sure enough they did. But thats when it alll started.

I've found that the account side of the Orange website is quite poor. They must have unreliable/too small servers because every week I find I cannot either check my Orange e-mail or send an Orange text message online and just recently I haven't been able to access my account for my new Orange phone on a contract. It says I have to phone customer services, which is free if your on a contract (dial 150 from your handset) but.... after I did that the guy's like, "um....gee I dunno, I'd suggest you call the Orange Internet Technical Support." which costs...no idea how much but I'm not gonna do that. I e-mailed them instead. They usually get back to me within 48 hours.

Heck, at least the guy was a Brit, right?

flyingflea

[flyingflea]

Oh and I'm guessing you put 'Other' on the poll because Virgin, BT and 3G are all crap and are better off grouping together? :sot:

flyingflea

[Ðeton8r]

I voted for O2 and I swear I must be the only person not to have had hassle with O2

[flyingflea]

I voted for O2 and I swear I must be the only person not to have had hassle with O2
:haha: lol, consider yourself lucky then!

[AshTR]

I voted for T-Mobile. I'm in the USA and they have good service over here.